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ITB Asia 2020
We are reaching out to CEOs of Hotel Chains, Airlines, Local Tour Operators. Everyone needs to be brought into the frontline. If we work together we will find a way to fight through.
Jane Sun - CEO, Trip.com
The whole company is actually stepping in to help customer service because we’ve seen a spike in cancellations.
Naren Shaam - Founder and CEO, Omio
We actually are switching some of our sales team to customer support in the coming weeks just to support the volume of tickets
Avi Meir - Co-founder and CEO, TravelPerk
We are working with our partners to seamlessly pass on the waiver benefits to our customers, wherever applicable. We are closely working with all our airline and hotel partners to be able to help you in the best way possible for date change, cancellations and waiver requests in the face of fast paced changes globally, as well as in India.